Google Alerts Help Manage Your Online Edge

Do you know that there are about a dozen websites that rank highly in Google and Yahoo that could contain a NEGATIVE review of your business? It is important to assign a task to someone in your company to manage your online reputation. If you can’t do it internally, we can monitor this critical task for you.

We offer a reputation monitoring service that will inform you of ANY positive or negative web listing that Google indexes. This means any blogging post or web page that mentions your company name, and is indexed in Google, will be sent to you automatically WITHIN 24 HOURS of the article being indexed. This will allow you can respond accordingly, if needed, to minimize damage to your reputation.

Why is this important? Because most public forums allow business owners to respond to negative comments that are posted on their websites. You need to know how the public perceives your business. You also need to be on the lookout for any angry customers or competitors who intentionally write nasty things about your business.

One of my clients had an angry customer who went out and bought web domains that included common misspellings of their business name. He posted a website on these URL names and said nasty things about the business. This was a serious matter that would have gone unnoticed unless a reputation monitoring service was in force.

Through the reputation monitoring service we were able to notify our customer and resolve the matter successfully before too much damage was done.

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